Thank you all for your suggestions and feedback, we genuinely appreciate it.
As this thread has gone in a lot of different directions, I apologize for not directly responding to individual comments. If you have any unanswered questions, please do drop us a note at support@aeontimeline.com. You can simply reference this thread instead of repeating any info, but of course, please add any details that suit you.
In regards to some of the earlier discussion about what features are developed – When version 3 launched, we took a more feature-focused approach. We receive a lot of great ideas, and it’s tempting to try to build them all. Over time, though, this led to the app feeling fragmented, something we’re now focused on cleaning up and refining. Internally, our conversations have shifted from what features should we build, to what problems should the app solve for people.
While there’s understandably a lot of enthusiasm for some potential features, rather than prioritizing by request volume, we instead go through a process to better understand the problems people are experiencing, how different customers are affected, and how solving them aligns with the app’s direction overall and with our larger goals for how we’d like the app to help people.
We do read every single forum post and support message, and they all matter to us. Because much of our planning draws from confidential customer conversations, we’re sometimes limited in how much detail we can share and respond with.
Most of the feedback we receive comes in through email and the website, so while we very much appreciate all forum discussions, they aren’t representative of overall feedback. This may be why what we build can seem out of alignment with the discussions that take place here.
If we’ve ever asked what felt like too many follow-up questions, please know it came from a well-intended place, and we’ve never meant to imply anyone has not been helpful enough. The more we understand about someone’s specific situation, the better equipped we are to come up with more helpful solutions. We’ve found even when people seem to be asking for the same thing, their underlying workflows and problems can often be surprisingly different.
@Jaran Many thanks for sharing the Storyline and Charted Root plugins, plus the others previously shared. It’s great to see what solutions others are developing, and we appreciate you sharing your knowledge.
@Amontillado Improving text editing is definitely on our list. We don’t have any eta to share just yet, as we have a number of other improvements and fixes we need to work through first, but it’s something we’re looking forward to working on.
@ahansonauthor During the 3.5 beta, I definitely dropped the ball on a couple of replies to you, and I’m very sorry for that. Your feedback and contributions have been genuinely valuable to us, and I hope you’ve spotted how some of your earlier input made its way into version 3.5.
One point I recall you mentioning regarding markdown export was wanting to export certain relationship types, and this is something we’re still hoping to add in the future. However, we need to first address the broader issue of that level of control not being available in views, so we don’t end up in a situation where something works in one place but not another.
@Anku Many thanks for your feedback. There is a way you can trial 3.5. However, you’ll need to create backups of your files, as once they’re saved from 3.5, they won’t be backwards compatible with 3.1.9 anymore. (The app also creates automatic backups, so if you do accidentally open any files in 3.5, we can provide instructions on recovering their 3.1.9 versions. But if you create your own backups, they will be easier and faster to go back to.)
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Back up your .aeon files.
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Log out of your account.
Mac: Choose My Account from the Aeon Timeline menu.
Windows: Choose My Account from the Tools menu.
The log out button is at the bottom of the My Account window.
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Download and install the latest version from https://www.aeontimeline.com/download.
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Open the app and start a trial.
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Once you’re done trialling 3.5, to return to version 3.1.9, go to My Account and log in to your account. The app will then automatically download and install any resources needed to run version 3.1.9.
The trial will still count calendar days rather than usage days, but hopefully it gives you a chance to try the changes in 3.5.
, but I also need some tools for my research that can help me find information both in time and space, relations, connections… who and what was where when…