Aeon Timeline a cessé de fonctionner

[Thierry (Fauquembergue)]

Platform: Windows
OS Version: Windows 8
OS Language Setting: français

App Version

Version: 3.3.9

Lorsque je souhaite ouvrir un fichier Aeon Timeline existant, ou Aeon timeline directement, j’obtiens un écran noir avec “Aeon Timeline a cessé de fonctionner”.

c’était déjà arrivé, j’ai désinstallé et réinstallé Aeon Timeline et ensuite ça refonctionnait. Cette fois-ci la réinstallation ne résout pas le problème.
J’ai essayé de désactivé mon anti-virus (Avast gratuit) mais pas de changement.

[jess]

There is another thread of people who have Windows issues, with some instructions on how to troubleshoot these issues:

It would be helpful if you could look at this and see if it solves your problem:

Aeon has stopped working again

Hi all, Thanks for reporting this to us, and sorry that you are continuing to experience this issue. Unfortunately, despite out best efforts testing on every Windows computer we can get our hands on, we are still unable to reproduce the issue. We definitely don’t want you or anyone else to experience this issue every update, so we would greatly appreciate some additional help you can provide to help us isolate, reproduce and fix the issue as quickly as possible! What is your primary language…