An issue with the import function or the save operation

Bug Reports
#1

There is an issue with the import function or the save operation.

When importing a large amount of data, such as 10,000 records, screen operations like filtering work immediately after the import. However, the save operation does not reflect the changes.

In the case of a new import, if 10,000 records are imported, reopening the file results in the count returning to zero.

If the data volume is small, the save operation works as expected. Even if the first 1600 records import is successful, adding another 2600 records in the second import does not get reflected.

#2

After opening the saved file, there were 1,964 items. I then imported an additional 2,994 records via CSV and immediately exported the data. The exported data included the newly added records, which suggests that only the save operation is not being reflected properly.

The Sync function is also not working correctly. When registering Scrivener’s sync with 1,964 items, it worked fine. However, after adding the additional 2,994 records and registering Scrivener’s sync again, it did not work properly.

IMG_8993
IMG_89931912×1225 130 KB

#3

Unfortunately we haven’t been able to replicate this in our testing, it is possible that something about your data specifically is causing the problem.

Is it possible for you to send through your .csv file and timeline file to support@timeline.app ?

This may help us replicate the issue.

#4

Thank you for your reply, Jess.
I have attached the imported file.

The issue occurred even when importing from zero records.
It is a file in Japanese.

I successfully imported 30,000 records with masked data.
I believe there is problematic data within the original data.

#data import configuration

会話相手 ->Don’t import

日時 → Start Date

送信メッセージ ->Don’t import

受信メッセージ ->Don’t import

送受信メッセージ ->Don’t import

Title ->Label

Contents ->Summary

データ源 ->Type - Person *create

2025年2月5日(水) 13:47 jess via Aeon Timeline <noreply@timeline.app>:

(Attachment AEON Timelineインポートas【LINE共通の友人あっきー】.csv is missing)

#5

Thanks for sending that through, I have been able to reproduce it and have passed it onto our developers to look into.

#6

Thank you for informing me about the issue reproduction.

I’m having trouble with this, so I would appreciate it if you could personally send me the installer of the program with the issue resolved.

Best regards.

2025年2月7日(金) 10:33 jess via Aeon Timeline <noreply@timeline.app>: