Crash when app is not installed on primary drive

Bug Reports
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#1

Platform & OS Version

Platform: Windows
OS Version: 10
OS Language Setting: English

App Version

Version: 3.0.13
Application Shell: 3.0.12

Problem Description + Screenshots

Application crashes when not installed on C: drive and trying to login to account or open timeline.

Steps to reproduce

Install app to drive F: (should crash on any that is not C:)
Launch app.
Either :

  • Choose login to account, enter credentials, confirm, crash (after this, the application will always crash on launch)

  • Try to open timeline file, crash (did not test if app kept crashing on relaunch)

  • Are you able to reproduce this bug reliably? Yes

  • Can you make this bug happen with a clean timeline file? Did not test

  • Does it only happen with a specific timeline file? Did not test. Not applicable in one case.

#2

Thanks for reporting this, we have passed it onto our development team to look at, and they will contact you if they need more information.