Duplicate pop-up menu not duplicating selected events or characters

Bug Reports
#1

Platform & OS Version

Platform: Mac
OS Version: 10.14.6
OS Language Setting: English

App Version

Version: 3.4.23
Application Shell: 3.4.23

Problem Description + Screenshots

By right-clicking on an event or a character (and probably other Aeon Timeline objects as well, but I haven’t tested them), a pop-up menu appears with multiple menu options (see screenshots).

One of those menu options is Duplicate; I am assuming that the function of this menu option is to make a duplicate of the currently selected event or character.

However, selecting the Duplicate menu option does nothing, as far as I can see – a duplicate of the selected event or character is not created. Specifically, a duplicate event or character does not show up on the timeline, nor in the character or event inventory – or anywhere that I’ve been able to find.

The other menu options on the pop-up menu all work as expected; only the Duplicate menu option does not work.

Can replicate this both in a newly created timeline file, or an existing timeline file.

Note: this may be a misunderstanding on my part of what the Duplicate menu option is supposed to do. I’ve searched through the tutorials and the forums, and haven’t found anything about it.

I was trying to use this when I wanted to create several characters or events that were very similar to an already existing character or event; i.e., using the existing character as a template.

If I’m using this feature incorrectly, or misunderstanding its purpose, reply. Also, if there’s an alternate way to do what I’m trying to do, I’d appreciate a pointer. Thank you!

Steps to reproduce

Provide step-by-step instructions to recreate the bug

  1. Create a new timeline.
  2. Create a new event and name it.
  3. Save the timeline.
  4. Right-click on the timeline event; the pop-up menu appears, with one of the menu options being Duplicate
  5. Select the Duplicate menu option in the pop-up menu.
  6. Nothing happens.

Repeat the steps above, except creating a character rather than an event. The same results occur.

Answer the following questions, if possible:

  • Are you able to reproduce this bug reliably? YES
  • Can you make this bug happen with a clean timeline file? YES
  • Does it only happen with a specific timeline file? NO

Any relevant files?

I will email you a timeline file that has this problem reliably occur.

Screenshot of duplicate menu option - right clicking an event - close up
Screenshot of duplicate menu option - right clicking an event - close up754×454 55.7 KB

Screenshot of duplicate menu option - right clicking a character

#2

Hi @el_ffej,

Thanks for reporting this. You’re right about how duplicate is intended to work.

We haven’t been able to reproduce the issue on our end yet, but we’ll continue investigating and look into whether it might be related to particular OS versions.

Also, if there’s an alternate way to do what I’m trying to do, I’d appreciate a pointer. Thank you!

In the meantime, you can select an event or character and use copy and paste as a workaround to duplicate the item. Let us know if you run into any issues.

1 Like
#3

Thanks, Rebecca! The “copy-and-paste” workaround is a completely satisfactory fix for me.

Thank you for your response, and looking into this problem. Much obliged!