I don’t have enough information to help you, I’m afraid.
So Python is installed correctly? Fine.
By the way, please make sure to use the Python installation offered by python.org. There is also a variant from the Microsoft Store, but numerous problems are reported with this on the web.
Next, we have to find out whether there is a specific problem with your timeline. I tested the aeon3obsidian.py script with the “Murder on the Orient Express” example project, which is working fine for me. So you may want to try this out on your PC.
You can open this example project with Aeon Timeline 3, save the .aeon file to a test folder, then try to export the Markdown files. Does this work via drag/drop?
Next, you can try to start aeon3obsidian.py from a command prompt like so:
aeon3obsidian.py (path-to-aeon-file)
If the path to your aeon filename contains blanks, you need to enclose the path in double quotes.
If the program runs, you will see messages, like so:
The Markdown files are in a subfolder:
If something goes wrong, a meaningful error message should be displayed.
Good luck.