Latest version 3.5.36 bug edit constraint

Bug Reports
#1

Platform & OS Version

Platform: Windows
OS Version: 11
OS Language Setting: English

App Version

Version: 3.5.36
Application Shell: 3.5.36

Problem Description + Screenshots

Latest version introduces a problem with constraints, see steps to reproduce

Steps to reproduce

  1. Duplicate item with constraints (not locked)
  2. Edit constraint - change item
  3. Move selected item
    After step 3 bug shows: the item is not moved, no dates (Start and End), I have to Search the item correct or remove.

Are you able to reproduce this bug reliably? YES
Can you make this bug happen with a clean timeline file? N/A
Does it only happen with a specific timeline file? N/A

#2

Hi @Jan,

Thank you for reporting this. We’re sorry for the issues you’re experiencing, and the impact this has had on your work.

So far, we unfortunately haven’t been able to reproduce the issue on our end.

If you’re comfortable doing so, could you please send a copy of your timeline file to support@aeontimeline.com so we can investigate further?

If your file contains sensitive information, a couple of options are:

  1. Create a copy of your file and remove everything except one example constraint pair that triggers the issue, then send that trimmed-down copy.
  2. Create a new blank timeline, then copy and paste an example constraint pair into the new file. If the problem still occurs there, then undo back to before moving the selected item triggers the bug, and send that new minimal file.

Thanks again. Once we can reproduce the problem, we’ll get it resolved as soon as possible.