Missing data in exports

Platform & OS Version

Platform: Mac
OS Version: Monterey 12.7.5
OS Language Setting: English

App Version

Version: 3.3.18
Application Shell: 3.3.12

Problem Description + Screenshots

I tried to expoert characters, character groups and locations to a CSV file but I find that some of the information is not exporting correctly e.g. In the original AEON file I have a character called Harry Spencer, who has parents Sophie Anderson and Richard Spencer and two siblings Grace Latimer and Alice Latimer

But in the CSV file Harry just has the one parent (Sophie) and no siblings

Steps to reproduce

File>export>csv untick all boxes except character, character group and location

Answer the following questions, if possible:

  • *Are you able to reproduce this bug reliably? Yes I get the same results every time
  • *Can you make this bug happen with a clean timeline file? Not applicable
  • Does it only happen with a specific timeline file? I don’t know

Any relevant files?

If there is a file that is particularly relevant to your bug, it is usually much faster for us to diagnose and fix bugs (and potentially repair files) if you can send them to us.

Please follow these steps:

  1. Finish posting this bug report to the forum
  2. Send an email to support@timeline.app, including:
    • A one-line summary of the issue
    • The URL of your post
    • Your timeline file, as an attachment

Tidy Up

Please delete any remaining instructions (including this section) before posting

Is it possible for you to send your timeline file through to support@timeline.app ? This will help us work out what the issue is, as we haven’t been able to reproduce this it might be something specific to your timeline file.