Not possible to restore my project from backup

Aeon Timeline
Version: 3.0.22
Shell Version: 3.0.21
Opening Mode: Editor
Operating System: Windows 10
Device Model: 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX

I tried to restore my project from the backup, but couldn’t do it.

Sorry you are having trouble with this, I have replied to your email that sent through the files with some more questions, which hopefully will help us get to the bottom of the problem.

I’ve sent the archive to you.