Hi.
I bought the app. Did not receive an Account ID via email. Did not receive anything.
Only screenshot the browser which confirmed the purchase.
Checked Credit card online - payment was made already.
Still told to buy the app.
What is going on? Anyone suffering from this problem?
Have you contacted Aeon? The email address listed in “Resources->Support->Account Help->I didn’t receive a confirmation email on purchase” is support@timeline.app.
Probably a snag at Aeon’s ecommerce vendor.
I did so. Got no response.
Edit: they just responded.
Glad to hear it. Email might not be as closely watched on weekends. Good luck with your account. I imagine you’re on the road to recovery.