Unable to add an event in Timeline3


I upgraded yesterday from Timeline 2 tot 3, (2 is still installed in case of problems).
I cannot add events on any way any view, from one moment to an other. I was able to add event earlier.

Platform & OS Version

Platform: Mac
OS Version: 10.15.7
OS Language Setting: Dutch

App Version

Version: 3.0.13
Application Shell: 3.0.13

To find the App Version, open the About modal in the app:

  • On Mac, choose Aeon Timeline → About
  • On Windows, choose Tools → About
  • On iOS, open a file, open Settings, and choose About

Problem Description + Screenshots

Provide a detailed description of the bug that you encountered. Please include any screenshots that are relevant.

Steps to reproduce

any way to create an event gives the error.

Provide step-by-step instructions to recreate the bug

Answer the following questions, if possible:

  • Are you able to reproduce this bug reliably? YES on one specific project i’m working on.
  • Can you make this bug happen with a clean timeline file? NO
  • Does it only happen with a specific timeline file? YES

Any relevant files?

If there is a file that is particularly relevant to your bug, it is usually much faster for us to diagnose and fix bugs (and potentially repair files) if you can send them to us.

Please follow these steps:

  1. Finish posting this bug report to the forum
  2. Send an email to support@timeline.app, including:
    • A one-line summary of the issue
    • The URL of your post
    • Your timeline file, as an attachment

Tidy Up

Please delete any remaining instructions (including this section) before posting

Are you able to send through the timeline file to support@timeline.app ? This would help us work out what the issue is.