Once again on Windows (11 very up-to-date), trying to update from the app, I noticed the Amazon possibility after the PayPal payment was failing.
Tried it, and this time got a strict clue as to why both are failing.
Please see the attached screenshot, which should be very clear…
Aeon Timeline
Version: 3.4.10
Shell Version: 3.3.12
Opening Mode: about.editor
Operating System: Windows 10
Device Model: 82UG
p.s. your copy-from-about lies – this is Windows 11
So what’s changed in 3.4.10 that is not in 3.3.20?
Or is it even another newer version than that?
Jaran, if you use Tools | Updates, it’ll tell you where you stand
I know where I “stand”, I was asking if there was some new features and if, what…
I can’t find a single world anywhere about a 3.4.10 version and what changes it contain, ergo, I will not pay for an update…
I do not pay for nothing…
and I hoped you was kind enough to tell about any changes… guess I was wrong!
Are you able to email us as support@timeline.app with the email address that you have used for your license, and your account ID? Then we can look into what is happening with the transaction.
Jaran, when I an able to use Tool | Updates, with updatable license, it tells me what’s in the update.
The last time I did that, it was a considerable amount, which was in 3.4.10 quite recently – more than usual it felt by far.
Unfortunately, the Release Notes and What’s New on the website appear to have fallen out of use. Thus I couldn’t suggest to look there.
I suspect you’ll get better results, from staff as well as others trying to help you, by appreciating everyone’s situations these days, foregoing an offended tone.
…I’m in no way staff…
Jess, thank you kindly.
I’ll collect those just now, and do that.
Would have to note, the bad responses didn’t appear to be anything about those being wrong, but you never know, and your exercise will be a best way.
Clive
Hi @narrsd
3.4 versions are all beta versions which haven’t been released as yet. That’s why there’s no info on the website about the features currently being tested.
@Jaran you can always find out what the new developments are by becoming a beta tester. Although I do recall you stating, quite forcefully in a reply to me, that you did not see the point in beta testing an app which wasn’t developing features you or other users wanted. Therefore the only way to see what’s new is to wait for the release of 3.4, I guess.
All the best
Andrew
Thanks,
And yes, I do believe that using time on Beta-testing is a waste of time, when the developers do not listen to their paying customers.
Same goes for paying for updates when there are no major updates of the software, and faults and errors do not get fixed, but instead they remove critical features that multiple people say are essential for their use.
Makes sense, and I’d forgotten this might be beta lineage – thanks, Andrew